The Assaultive Behavior/Crisis Negotiation Workshop that I attended from Doc Elliot provided practical, hands-on experience to assist individuals in crisis. Mr. Elliot’s class provided the psychological tools necessary to de-escalate a hostile or suicidal person, helping reinforce the use of non-physical means to provide a safe environment. His professional and soothing demeanor, coupled with his real-life experiences, engages his audience and provides an atmosphere to utilize critical thinking skills in various situations. This information would be highly beneficial for anyone working with the public, including nurses, office staff and anyone, both clinical or not, who has possible contact with aggressive, suicidal, or potentially violent individuals.
-- Adam Herdina, Psy.D., (LAPD Police Psychologist, Crisis Negotiation Team)
“As a practicing Psychiatrist within the medical community and Medical Director of Las Encinas Psychiatric Hospital in Pasadena, California, I have known Doc Elliot for fifteen years now. During that time, I have watched as Doc has distinguished himself in every aspect of clinical psychiatry and in doing so, has created a respected reputation of being able to understand and solve just about every situation that he is faced with. He has a unique gift of possessing an intuitive understanding of very complex problems concerning the assessment of potentially explosive and violent situations before they occur and handles crisis with great courage, skill and confidence. Not only can Doc handle these very challenging situations superbly within the psychiatric setting, but he also has the ability to share his knowledge by educating others with his very creative, pertinent and entertaining training, using a rare combination of wisdom and empathy. I recommend his training highly.”
-- Joseph Haraszti, Ph.D., Medical Director (Las Encinas Hospital - Pasadena, CA.)
"As a Unit Director I have seen a positive impact on my staff's level of composure and confidence in anticipating behavioral issues with patients and working to de-escalate in constructive ways. There is a noticeable decline in staff anxiety about potential behavioral problems on our unit."
-- Marcia Potter, RN, MA, PN, Psych Rehab Director (Glendale Memorial Hospital - Glendale, CA.)
"Since implementing Doc Elliot's training program for the Della Martin Center for Behavioral Health Services at Huntington Hospital, our incidents of Seclusion and Restraints have decreased significantly. Staff are employing the lessons taught in the seminar when faced with situations in our acute psychiatric units. It has been a pleasure having Doc provide us with this support and level of education."
-- Krikor Jansezian, Ph.D., Executive Director, Psychiatry Services (Huntington Memorial Hospital - Pasadena, CA.)
“Doc Elliot has been instructing our facility in Assaultive Behavior Management classes for some time now and the employees who have attended have commented on how informative Mr. Elliot’s classes are, in comparison to classes they have taken in the past. I decided to sit in on one of the classes given by Mr. Elliot and found that the class was very interesting and enjoyable. His teaching style is professional and supportive, demonstrating effective hands on techniques and very realistic situations. He consistently displays excitement and kept the participants interested. At the end of the class, all participants were able to demonstrate and verbalize all of the required objectives. I have also found Mr. Elliot to be flexible, motivated and very approachable. It is refreshing to meet such a motivated, sincere and positive person. Doc Elliot is a professional instructor with excellent leadership qualities. I am confident that he would be an asset to any facility needing his services and would continue to exceed your expectations.”
-- Kathi Hemphill, RN, BSN, Administrative Nsg. Supervisor/Clinical Nurse Educator (Foothill Presbyterian Hospital - Glendora, CA.)
“Since Doc has been directing and teaching our assault response training/violence awareness courses, we’ve seen a much higher level or interest and understanding among our facilities and participants. Doc makes the courses easy to understand, enjoyable and applicable to a wide variety of environments.”
-- George Cardoso, Chief Executive Officer, (Flex Ed, Inc. - Chino, CA.)
“The most informative and interesting MAB Class I have attended”
-- Mary Lou Gordon (Hollywood Community Hospital of Van Nuys - Van Nuys, CA.)
“Best MAB Class and most interesting class I have ever taken and I have taken at least six!”
-- Araceli Villa (Mission Community Hospital – Pacoima, CA.)
“This class is 100% better than CPI.” “I do recommend it to all nurses.”
-- Victoria Olayele (Centinela Hospital - Los Angeles, CA.)
“Most informative and enjoyable MAB class I’ve taken.” “Thank You!”
-- Buffie Courtland (Mission Community Hospital - Panorama City, CA.)
“I just wanted to thank you again for the course today. I was talking to my husband about it and realized that I actually feel empowered now due to the information and techniques presented. I attended a self defense course recently and did not come away feeling anywhere near as confident as I did today. I really like the idea of not hurting someone who may be combative or whatever – not only for legal reasons but for moral reasons as well – even if someone may be attempting to hurt me they just simply do not know better, in my opinion. So thanks again!”
-- April Curtis-Bruna(Arcadia Methodist Hospital - Arcadia, CA.)
“Doc is great!” “ “This class is necessary, informative and fun!”
-- Jennifer DeMarco (Silver Lake Medical Center, Ingleside Campus - Rosemead, CA.)
“Class was Very educating…Information you can use in your daily life, not just at work.”
-- Stephanie Howard (Mission Community Hospital - Panorama City, CA.)
“Awesome Class!!”
-- Dawn Mills (Independent Registry – Los Angeles, CA.)
“Very Useful and Interesting Class.” “I appreciate you coming out to our facility.”
-- Garron Haycock (Hospital Administrator, Riverside Center for Behavioral Medicine – Riverside, CA.)
“Excellent as always.”
-- Leticia Tejeda-Sosa (Huntington Hospital – Pasadena, CA.)
“Keep up the Good Work!”
-- Eduardo Tay (Jeffrey Goodman Special Care Clinic – Hollywood, CA.)
“The Best MAB Class I’ve ever had.”
-- Tanya Hackney (Supplemental Healthcare Services – Glendale, CA.)
“Most informative and enjoyable MAB Class I’ve taken.” “Thank You!”
-- Buffie Courtland (Mission Community Hospital – Pacoima, CA.)
“Mastery of topics.”
-- Josephine Bautista (Silver Lake Medical Center, Ingleside Campus – Rosemead, CA.)
“Stimulating and interactive.”
-- Patrick Welsh, Jr. (Riverside Center for Behavioral Medicine – Riverside, CA.)
“Great Course, will recommend to others for sure.”
-- Jason Kennedy (Arcadia Methodist Hospital - Arcadia, CA.)
“I really enjoyed the class.”“I’ve taken similar classes before, but this is the first time I really understood all the info and reasoning.”
-- Diane Borrayo (Maxim Healthcare)
“Loved it!” “Very informative and reminded me of lots of stories in my own nursing experience.”
-- Staci Schilz (Arcadia Methodist Hospital E.R. - Arcadia, CA.)
“Thank you for making this interesting as well as useful!”
-- Sherry Warschaw (Mission Community Hospital – Pacoima, CA.)
“Very informative and will help assist me to take care of patients with behavioral problems.”
-- Corazon Amores (Silver Lake Medical Center, Downtown Campus – Los Angeles, CA.)
“Doc Elliot made the class very enjoyable..He is an amazing communicator and always held our attention.”
-- Staci Hunt (Carolyn E. Wylie Center for Children, Youth and Families – Riverside, CA.)
“Very clear in his communication style and very informative.”
-- Grace Yun (Silver Lake Medical Center, Ingleside Campus – Rosemead, CA.)
“It’s always great to learn from you.”
-- Weyimi Okupa (Mission Community Hospital – Pacoima, CA.)
“Excellent stories with a moral lesson.”
-- Ryan Bautista (Arcadia Methodist Hospital - Arcadia, CA.)
“I was impressed with the examples and explanations.”
-- Michael Faulkner (Centinela Hospital – Inglewood, CA.)
“Very interesting and engaging speaker.” “His humor and real-life stories were very effective in making the material come alive.”
-- Faith Petzholt (Arcadia Methodist Hospital E.R. - Arcadia, CA.)
“Great presentation!” “Very informative and well taught.”
-- Dawn Hamilton (Silver Lake Medical Center, Ingleside Campus – Rosemead, CA.)
“Very helpful information.” “I wonder if such a course could be taught to teens because of all the violence in high school.” “I would like my own children to learn it as a self defense.”
-- Tyrese Boone (Carolyn E. Wylie Center for Children, Youth and Families – Riverside, CA.)
“The pictures in the handouts are great and serve as a good reminder/refresher. Reviewing the mistakes in the video we examined was also helpful.”
-- Nicole Russell (Arcadia Methodist Hospital - Arcadia, CA.)
“Fantastic Presentation, engaging examples.”
-- Crystal Pino (Carolyn E. Wylie Center for Children, Youth and Families – Riverside, CA.)
“This is the best MAB class I’ve had.”
-- Arusha Giddens (Centinela Hospital – Inglewood, CA.)
“I’m going to sign up my kids for this class!”
-- Tamara Bakewell (Carolyn E. Wylie Center for Children, Youth and Families – Riverside, CA.)
“I had a great time and learned a lot of new things.”
-- Linda McJimson (Centinela Hospital – Inglewood, CA.)
“Thanks, this was most informative, I enjoyed it immensely.”
-- Sonia Leahne (Maxim Healthcare)
“I always have a good time taking this class from Doc Elliot and look forward to refreshing these skills.”“Thank you for another great class!!”
-- Megan Lathrop (Arcadia Methodist Hospital - Arcadia, CA.)
"Very Informative, Interesting and has Life Saving Possibilities."
-- Ida Greschner (Los Angeles Jewish Home For The Aging - Reseda, CA.)
"I really enjoyed this class." "I had this class last year with you and enjoyed it then and I still enjoyed it now again."
-- Haidee Nocos (Mission Community Hospital - Panorama City, CA.)
"The class was excellent and provided real information that I can use."
-- Indiana Rodriguez (Riverside Center for Behavioral Medicine - Riverside, CA.)
"Great instructor." "Big improvement from last year when we were being taught ProACT." "Trainer is very knowledgeable ." "Thank you!!"
-- Teresa Myers (Northridge Hospital Medical Center - Northridge, CA.)
"Great presentation, great info, very pleasant instructor, valuable information!!!!"
-- Diana Robertson (ProCare One Staffing Registry)
"Great teacher." "I really learned a lot and kept my attention the whole way through."
-- Jonathan Dimaano (Mission Community Hospital - Panorama City, CA.)
"This was a very good class." "Thank you."
-- Blanca Vuksonovio (Maxim Healthcare Staffing Solutions - San Diego, CA.)
"Doc Elliot is a good and well-trained instructor of this class." "Good Job, Doc!!"
-- Belinda Abrajano (Paradise Valley Hospital - National City, CA.)
"Very enjoyable/informative and will share the info professionally and personally."
-- Andre Mc Spadden (Centinella Hospital - Inglewood, CA.)
"The instructor Doc Elliot is very knowledgeable and very funny." "I enjoyed this seminar." "The instructor has a very charismatic personality."
-- Mary Emily M. Rendon (Mission Community Hospital - Panorama City, CA.)
"I totally enjoyed the class!" "The lecturer was very well-versed with the subject matter." "He made the environment within our comfort zone." "This is totally useful and a good refresher course to all of us." "Thank You!"
-- Hermina Huff (Mission Community Hospital - Panorama City, CA.)
"I will recommend this class to everyone, including my children." "It's excellent, better than my prior classes." "I have learned a lot."
-- Jeannette Calixte (Silver Lake Medical Center Downtown - Los Angeles, CA.)
"Thank you so much for your clear explanations and demonstrations." "Looking forward to seeing you next year."
-- Shannon Abadejos (Mission Community Hospital - Panorama City, CA.)
"Excellent class!" "I learned a lot today and we need more of these." "Thanks."
-- Beatrice Ferrer-Gomez (Corona Regional Medical Center - Corona, CA.)
"Great class!!!" "Very useful!!!"
-- Belinda Godoy (Western Medical Center Anaheim - Anaheim, CA.)
"This instructor was awesome!"
-- Shannon Carter (San Dimas Community Hospital - San Dimas, CA.)
"Always fun and informative."
-- Genny Gongwer (Foothill Presbyterian Hospital - Glendora, CA.)
"I'm able to apply this to work but also teach these techniques to my daughter." "Class was great and I highly recommend it to anyone."
-- Alexandra Martinez (Corona Regional Hospital Rehab Center - Corona, CA.)
"Excellent class!" "Doc is an outstanding speaker and instructor!" "This class is extremely effective both professionally & personally!"
-- Karen Doss (Pacifica Hospital of the Valley, Sunland, CA.)
"This was a fun class to take, especially the hands on portion." "I enjoyed it a lot."
-- Cambria Sharman (West Anaheim Medical Center - Anaheim, CA.)
"Thanks a lot." "You taught me a great deal and you are an excellent teacher."
-- Tizebt Alemayehu (Mission Community Hospital - Panorama City, CA.)
"This class was very helpful."
-- Maria Villaneda (Encino Hospital - Encino, CA.)
"Awesome Class!" "Don't change it."
-- George Vincent (Independent Health worker - Los Angeles, CA.)
"Best class I've attended in years!" "Excellent Instructor." "Kept everyone's interest."
-- Susan Connor (Los Angeles Jewish Home for the Aging - Reseda, CA.)
"Hope to see you again next year." "Well done, enjoyable class."
-- Ascension DeLeon (Silver Lake Medical Center Downtown - Los Angeles, CA.)
"I always get something valuable out of the class." "It is always a great refresher."
-- Ann Kleeger (Huntington Hospital Della Martin Center - Pasadena, CA.)
"Great Instructor!" "Fun and makes the information interesting and easy to understand."
-- Reanna San Martin (Mission Community Hospital - Panorama City, CA.)
"I really enjoyed this class." "Very educating and useful." "Definitely a class I would enjoy taking again."
-- Katie Klinzing (Riverside Center for Behavioral Medicine, Riverside, CA.)
"Great presenter, much better than ProACT." "I feel like I actually gained information/skills that I can use in the Emergency Department now."
-- Jennifer Breeher (Northridge Hospital Medical Center - Northridge, CA.)
"Awesome class." "Thank you!"
-- Debra Hollers (Pacifica Hospital - Nun Valley, CA.)
"Outstanding job." "Looking forward to next class!"
-- Eddie Chavez (Sherman Oaks Hospital - Sherman Oaks, CA.)
"Great Time!" "Learned a lot even after a night shift!" "Thank you!"
-- David Lucas (Mission Community Hospital - Panorama City, CA.)
"This class is needed for any kind of people, because it could actually help our society"
-- Molombo Ndunduyenge (Independent Healthcare worker - San Diego, CA.)
"Excellent Instructor!"
-- Yvonne G. Delgado (Corona Regional Hospital - Corona, CA.)
"Great In-service!" "Thank You!"
-- Lori Oshiro (Vista Hospital of San Gabriel Valley - Baldwin Park, CA.)
"Good overview." "Helpful." "Very knowledgeable." "Helped keep class interesting." "Thanks for the snacks!"
-- Kristin Eggert (Western Medical Center Anaheim - Anaheim, CA.)
"Doc Elliot was very professional, personable and knowledgeable." "The class was very informative and provided useful information." "It was the best MAB course I have ever taken." "Excellent instructor, well organized."
-- Tamara Huntsinger (Mission Community Hospital - Panorama City, CA.)
"Very good class and I needed all the information presented." "Very effective way of learning."
-- Linzie Hall (Riverside Center for Behavioral Medicine - Riverside, CA.)
"He is fun and stimulated the staff." "Very confident and good teacher." "Thank you for coming."
-- Stephanie Robles (Huntington Hospital Della Martin Center - Pasadena, CA.)
“Great experience every time.”
- Jonathan Kaatz (La Palma Intercommunity Hospital – La Palma, CA.)
“Great examples, emphasis on prevention & understanding antecedents. Very helpful.”
- Angela Liang (UCI Child Development Center – Irvine, CA)
“I’ve learned a lot of things on this class”
- Naffy Teo (Community Integrated Work Program – Campbell, CA)
“Got a heck of a lot of valuable information on topic! Thanks.”
- Gerard Pooler (Hollywood Community Hospital - Van Nuys, CA)
“Educational, entertaining, informative. Great class!! Gets better & better!!”
- Renee Goode (Huntington Hospital/Della Martin Center – Pasadena, CA)
“This was an enjoyable and educational class.” “The material was targeted to our client population and outside population.”
- Kathi Sirignano (Pacific Shores Hospital – Oxnard, CA.)
“This is a must to all employees especially to staff in BHU.”
- Fernandico Nicolas (Pacifica Hospital)
“Informative, excellent. I have had the privilege of taking this course many times over 20 years of being in the mental health field. Doc continues to give up to date information and strategies that are crucial in working in healthcare.”
- Terrence Jones (Mission Community Hospital)
“Thanks, this was an awesome class!”
- Shena Wilson (Northridge Hospital Medical Center – Northridge, CA.)
“Very impressed.” “Great class!” “Learned a lot!”
- Eyra Leeper (Paradise Valley Hospital – San Diego, CA.)
“Very Good Class.” “Can’t wait for next year.”
- John Candaroma (Northridge Hospital Medical Center – Northridge, CA.)
“Very well done with excellent examples and techniques.”
- Allison Oxman (Centinela Hospital – Los Angeles, CA.)
“Thank you for sharing your expertise and wealth of knowledge. I learned a great deal of communication tools I can use both personally and professionally.”
- Joanne Lopez (Huntington Hospital/Della Martin Center – Pasadena, CA)
“Doc Elliot is very good instructor. He explains every course or program. He is very knowledgeable instructor.”
- Daniel Crisostomo (Pacific Alliance Medical Center – Los Angeles, CA)
“Doc Elliot is very efficient and has a lot of good things to offer.”
- Patricia Soria (West Anaheim Medical Center – Anaheim, CA)
“Thank you Doc…It was great.” “I learned so much and I paid attention the entire time!”
- Emily Brown (Northridge Hospital Medical Center – Northridge, CA.)
“It was awesome. I actually stayed awake!”
- Pateika Bell (Nurses “R” Special Staffing – Glendale, CA)
“Fun, stimulating, critical to know this material. Great lecturer.”
- Nancy Robinson (Silver Lake Medical Center, Ingleside – Rosemead, CA)
“Much better than the others. I learned something new.”
- Robert Johnson (Henry Mayo Newhall Memorial Hospital – Valencia, CA)
“I find it very helpful & interesting. Doc Elliot is very knowledgeable and well experienced on the subject matter. I know we can apply what we learned from this class at work and in everyday living.”
- Juliet F. Deveza (Pacific Alliance Medical Center – Los Angeles, CA)
“After 35 years at Northridge Hospital, this has been the absolute best presentation of the assaultive behavior program that I have experienced.”
- Jeanne T. Trudeau (Northridge Hospital – Northridge, CA)
“This class was very enjoyable and gives a lot of information. Thank you.”
- Gloria Garcia (Pacifica Hospital – Sun Valley, CA)
“Much more knowledgeable program and teachings than what my employer (facility) offered. Will continue to choose this program in the future.”
- Karen Zartner (Verdugo Hills Hospital – Verdugo Hills, CA)
“I enjoyed the class. Doc was an informative instructor that kept me involved.”
- Jill Marsh (Henry Mayo Newhall Memorial Hospital – Valencia, CA)
“I have been taking this course for more than 10 years. This by far is the most helpful/informative one I have attended.”
- Brandon McPhie (Northridge Hospital – Northridge, CA)
“Class was fun. Learned many good things and time went fast. Excellent instructor.”
- Patricia Holguin (Pacific Alliance Medical Center – Los Angeles, CA)
“I enjoyed the class, it was great. I learned a lot.”
- Dana Darcy (Concorde Career College – Concorde, CA)
“Best MAB class and instructor ever! Very interesting and informative.”
- Tammy Rautenberg (Northridge Hospital – Northridge, CA)
“The best self defense class I have attended!!”
- Scott Salmon (Pacifica Hospital – Sun Valley, CA)
“Excellent class. I love that you include the psychology and physiology behind actions/responses. My husband is a cop, I wish he could take this course!!!”
- Shannon Lee (Arcadia Methodist Hospital – Arcadia, CA)
“Excellent presentation. Well explained.”
- Maria Duran (Community Integrated Work Program – Hayward, CA)
“I want to come back next year.” “Very satisfied with the instructor.”
- Erwin Ambrosio (Fountain View Sub-Acute Nursing Center – Los Angeles, CA.)
“Excellent speaker and instructor.”
- Melissa Hollinger (Paradise Valley Hospital – San Diego, CA.)
“”Always a great class.” “The real world discussion is very helpful.”
- Nancy Sumner (Glendale Memorial Hospital – Glendale, CA.)
“It is always a pleasure to attend this class.” “Doc makes a point to introduce new laws, techniques and information each year.”
- Christy Gates (Huntington Hospital/Della Martin Center – Pasadena, CA.)
“Great job! Enjoyed it! Thanks Doc!!”
- Rosalind Teo (Community Integrated Work Program – Campbell, CA)
“Opens my eyes more on how to deal with anger and frustration of others and also on how to prevent any situation from getting worse.”
- Rosary Reed (United Cerebral Palsy Center – Buena Park, CA.)
“Excellent class and presenter”
- Mischelle Oslin (Western Medical Center Anaheim – Anaheim, CA.)
“It was the best training I ever had.”
- Ruben Pacheco (Community Integrated Work Program – Campbell, CA)
“Wonderful & awesome Doc! I enjoyed the class a lot!”
- Sun S. Gunawan (Huntington Hospital/Della Martin Center – Pasadena, CA)
“Great knowledge, practical and good humor.”
- Katie Larsen (HRN Services – Torrance, CA)
“This class was made enjoyable by Doc Elliot.”
- Sharon Noble (Western Medical Center Anaheim – Anaheim, CA)
“Very informative and very well presented.”
- Melissa Dehart (Pacific Shores Hospital – Oxnard, CA.)
“I really enjoyed this class. I learned a lot of stuff today.”
- Carlos Acevedo (Silver Lake Medical Center – Los Angeles, CA)
“Doc is the best!”
- Stephanie Reyes (White Memorial Medical Center – Los Angeles, CA)
“We’ve received excellent feedback about this class – staff likes it, management likes it. Thanks.”
- Mayte Eriksson (Northridge Hospital – Northridge, CA)
“Doc Elliot is a great instructor.”
- Amber Tanner (Western Medical Center Anaheim – Anaheim, CA.)
“Doc Elliot was the best presenter/educator I have experienced at NHMC.”
- Stefan Rosenthal (Northridge Hospital – Northridge, CA)
“Very timely reminders and updates, good emphasis on de-escalation rather than take-downs.”
- Melendre Agleham (Western Medical Center Anaheim – Anaheim, CA.)
“I had a good time, because Doc makes the class very entertained and constructive. I learned a lot. Doc is excellent. He is an excellent instructor!”
- Raquel Jimenez (Northridge Hospital – Northridge, CA)
“I’ve taken these kinds of classes for the past 30 years or so and this was the best! Not bored at all.”
- Sharon Lee Mitchell (Henry Mayo Newhall Memorial Hospital – Valencia, CA)
“The class was very good. Doc explained very detail and I will use my knowledge if needed.”
- Katie Erwing (Pacific Shores Hospital – Oxnard, CA.)
“Excellent speaker, very knowledgeable and obviously experienced! Very easy to listen to, interesting & informative. Thank you.”
- Robbi Woolard (UCI Child Development Center – Irvine, CA)
“Really liked the pschy emphasis re: escalation/de-escalation and counter-transference aspects.”
- Michael Pratt (Huntington Beach Hospital, Huntington Beach, CA.)
“Very detailed, good practical experience.”
- Megan DeVoy (UCI Child Development Center – Irvine, CA)
“Doc, you are a great instructor. Keep up the good work!”
- Heidi Ruff (Northridge Hospital – Northridge, CA)
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